Small Business Marketing Success Stories - Improved Marketing Results

We have consulted and worked with over 500 businesses in 72 different industries. If you would like a greater explanation we'd be glad to share our personal experiences and discuss industry specific information to satisfy any serious inquiry on our expertise.

Increasing Customer Retention

• A national automotive service retailer* was unhappy with their customer retention rates. After reviewing their customer information we developed a new marketing program and tested it on a small-scale basis. With conservative expectations we began measuring the affect. With even better than expected results the program was adopted nationally and rolled out on a continuous basis.Results:Retention rates increased by 26%, allowing the company to achieve almost double-digit growth in a down economy for the automotive service industry.

Increasing Sales

• A national automotive service retailer* was unhappy with their customer retention rates. After reviewing their customer information we developed a new marketing program and tested it on a small-scale basis. With conservative expectations we began measuring the affect. With even better than expected results the program was adopted nationally and rolled out on a continuous basis. Results:Retention rates increased by 26%, allowing the company to achieve almost double-digit growth in a down economy for the automotive service industry.
• A nationwide company selling refurbished telephone equipment* wanted greater exposure and increased leads. Using the Internet and a web portal we ran marketing promotions to increase leads over 2700%. After increasing the leads we developed a strategy to categorize leads based on resellers and end users. We automated follow-up and closed sales directly from the Internet. Results:Decreased their marketing to sales costs ratio, dramatically increasing bottom line profits over 87%.

Qualifying Leads

• A communications company* with a long sales process was swamped with potential leads, some 100 leads for every salesperson. Being unable to identify good qualified leads from poor ones was leaving the sales force totally frustrated. Establishing a unique strategy to sift leads and automate follow-up to cultivate interest, this left only the most qualified leads for the sales staff to manage. Results: Sales people were thrilled and motivated working only the most qualified leads, making each sales rep more effective and productive in their close ratio. A Win-Win Scenario for client and his sales organization.

Click Here For specific client case study on getting results

*Due to our nondisclosure requirements and respect for our clients we are unable to reveal more information on any specific Client Case Study.